Learnlight Platform Cookie Policy

The Learnlight Platform uses cookies or other files with a similar functionality (hereinafter, “cookies”) to remember your preferences and for analytical purposes. The purpose of this policy is to inform you—clearly and in detail—about what a cookie is, what its purpose is, what type of cookies we use, and how to configure them or, where appropriate, disable them.

What is a cookie?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website to store and retrieve information about a user’s browsing habits or their computer. Also, depending on the information the cookies contain and the way in which the user’s computer is used, cookies can allow a website to recognize the user.

However, these media only obtain information related to the number of pages visited, the city associated with the IP address from which the website is accessed, the number of new users, the frequency and recurrence of visits, the visit time, the browser and operating system, and/or type of device from which the visit is made. No data is obtained related to the first or last name, mailing address, or other similar data regarding the user visiting the website.

What types of cookies are there?

Strictly Necessary Cookies allow users to browse through a website, platform, or application and use the options or services that exist on it, including the management and operation of the website, and they enable its functions and services, such as by identifying the session, accessing parts of restricted access, remembering the elements that make up an order, carrying out the purchase process of an order, managing the payment, and so on. The website cannot function properly without technical cookies, so they are considered necessary.

Functional Cookies allow the website to remember information that changes the way the page behaves or the way it looks so that users can access the service with certain features that differentiate their experience from that of other users, such as the language preference, the number of results to display when the user performs a search, and the region where the user is located. If users choose these features themselves, such as by marking the flag for the language, it is considered a service that has been expressly requested, as long as the cookies are exclusively for the selected purpose of personalization.

Statistical Cookies provide an understanding of how visitors interact with websites and make it possible to carry out the statistical analysis on how people use the provided services. Information is aggregated and anonymized and therefore it can’t be used to identify individual users. The collected information is used to measure activity on the websites or application so that improvements can be made to the products and services.

Marketing or behavioral advertising cookies store information about user behavior obtained through the continuous observation of their browsing habits, which makes it possible to develop a specific profile in order to show relevant ads that would appeal to the individual user, which is more valuable for third-party advertisers. The Learnlight Learner App doesn’t use any Marketing Cookies.

Cookies may be our own, or they may be third-party cookies. Our own cookies are sent to the user’s device from a computer or domain managed by the developer of the website, from which the service requested by the user is provided. Third-party cookies are cookies that are sent to the user’s device from a computer or domain that is not managed by the website developer, but by another entity that processes the data obtained through the cookies.

Cookies may be session or persistent cookies. Session cookies are a type of cookie designed to collect and store data only while the user is accessing a website. Persistent cookies keep the data stored on the device and can be accessed and processed for a period defined by the person who created the cookie, which can range from a few minutes to several years.

Who is responsible for processing cookies on this website?

The owner of the website is responsible for the processing of cookies, and their contact information is available in the Legal Notice on this page. There may also be cookies from third parties other than the owner of this website, as explained below.

What cookies are used by this website and what are they used for?

This website uses its own cookies, for the purpose of identifying whether consent has been given to use cookies on the pages of our Learner application.

Name Description Expiration time Type
statisticscookiesconsent Used to identify that consent to apply statistics cookies has been given 1 year Strictly Necessary
functionalcookiesconsent Used to identify that consent to apply functional cookies has been given 1 year Strictly Necessary
cookieconsent Used to identify that cookie consent has been given 1 year Strictly Necessary

This website uses the following third-party cookies:

Amazon Web Services

We use the following Cookies from Amazon Web Services (AWS) for the delivery of our Learner experience.

Name Description Expiration time Type
AWSALB AWS ELB application load balancer, used to map the session to the instance. 7 days Strictly Necessary
AWSALBCORS This cookie is managed by AWS and is used for load balancing. 7 days Strictly Necessary

Google Analytics

We use Google Analytics to understand how you use our website. Google Analytics stores anonymized information about:

  • the pages you visit
  • how long you spend on each page
  • how you arrived to the site
  • what you click on while you’re visiting the site
Name Description Expiration time Type
_ga Used to distinguish users. 2 years Statistics
_gid Used to distinguish users. 24 hours Statistics
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property- id>. 1 minute Statistics


We use Hotjar to understand how you use the Learnlight Learner App through their services that include heatmaps, page usage recordings, and feedback polls and surveys. The Hotjar privacy policy explains more about how they collect data and keep it safe.

Through the Hotjar tracking code embedded on our website, the anonymized information collected includes:

Device-specific data

  • your device’s IP address (collected and stored in an anonymized format)
  • device screen size
  • device type (unique device identifiers) and browser information
  • geographic location (country only)
  • preferred language used to display the webpage.

Log data

  • referring domain (if any)
  • pages visited on the Learnlight App
  • geographic location (country only)
  • preferred language used to display the webpage
  • date and time when website pages were accessed.
Name Description Expiration Time Type
_hjUserId This cookie is set as soon as a user loads a page which contains the Hotjar code. The cookie contains a universally unique identifier (UUID) which allows Hotjar to track the same visitor across multiple pages and sessions. 1 year Statistics
_hjClosedSurveyInvites This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. 1 year Statistics
_hjDonePolls This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. 1 year Statistics
_hjMinimizedPolls This cookie is set once a visitor minimises a Feedback Poll widget. It is used to ensure that the widget stays minimises when the visitor navigates through your site. 1 year Statistics
_hjDoneTestersWidgets This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. 1 year Statistics
_hjMinimizedTestersWidgets This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. 1 year Statistics
_hjIncludedInSample This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. When you close the browser Statistics

Social media cookies

Some of our embedded video content comes from YouTube and Cookies are set to track usage of its services. They are only installed when you press play on a video. More information on how YouTube uses cookies can be found on the Google privacy pages.

Name Description Expiration Time Type
CONSENT Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 years
VISITOR_INFO1_LIVE A cookie set to measures your bandwidth and determine whether you get the new player interface or the old. 8 months
YSC This cookie is set by the YouTube video service on pages with embedded YouTube video. This cookie expires when you close your browser. When you close the browser

We also use Vimeo to host some of our embedded video content. Information on how Vimeo uses cookies can be found on the Vimeo cookie policy page.

In addition, these companies may use the data they obtain to improve their own services and to offer services to other companies. Click the link included for each case to learn more about these applications.

This website also uses cookies that allow the operation and provision of the services offered on it.

What is the legal basis for the use of cookies?

In the case of technical cookies, i.e. cookies that are essential for browsing this website and using the service offered on it, the legal basis is the agreement through which you decide to use this website and use its services.

The legal basis for the use of other cookies is the user’s consent, which is requested when accessing this website. This consent may be revoked at any time. The withdrawal of such consent will not affect the user’s ability to browse this website and use its services, but any data processing that was previously carried out will not lose its legal standing due to the fact of the consent having been revoked.

Who will receive communications regarding cookies or be able to access them?

Where there are third-party cookies, as indicated above, those third parties may access the cookies and use them in the manner described above.

What are your rights with regard to this website’s use of cookies?

Under current regulations, anyone has the right to obtain confirmation as to whether or not their personal data is being processed. Likewise, as provided for by law, data subjects have the right to access their data, to request the rectification of inaccurate data, or if appropriate, request its deletion when the data are no longer necessary for the purposes for which it was collected. In the case of cookies, these rights may be exercised subject to the limitations deriving from the nature of such files.

Under the terms of the General Data Protection Regulation, the interested parties may request the limitation of the processing of their data or its portability, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. If you have given consent for any specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent provided prior to its withdrawal. In such situations, we will stop processing the data or, where appropriate, we will stop processing it for that specific purpose, except for compelling legitimate reasons, or the exercise or defense of possible claims.

If your rights are violated, especially if you have been unable to exercise your rights, you may file a complaint with the Spanish Data Protection Agency (contact information accessible at www.aepd.es) or another competent supervisory authority. You can also learn more about your rights by contacting these agencies.

How can I manage cookies?

You can allow, block, or delete cookies installed on your computer by clicking the “Cookie Settings” button, which appears when accessing this website.

You can also allow, block, or delete cookies installed on your device through your internet browser’s settings menu, where you can configure it to block cookies or alert the user when a server wants to save them. The following links provide information about how to configure and/or disable cookies for each of the market’s top browsers so that users can decide whether to accept the use of cookies.

Note: If you accept third-party cookies, you must delete them from the browser options or from the system offered by that third party.

Additionally you can opt-out of Google Analytics tracking by downloading their browser add-on, and you can opt-out of Hotjar tracking by turning on the Do Not Track header in your web browser.