
What are soft skills?
Soft skills are a broad range of skills that govern our relationships, social abilities, personalities, attitudes and behaviours. They are the product of our past experiences, and we use them constantly, making them an important point of focus for companies wishing to make their teams more effective, harmonious and productive in global and diverse and inclusive organizations. LinkedIn’s 2019 Global Talent Trends report found 92% of talent and hiring professionals agreed soft skills were important, and 89% thought ‘bad hires’ typically had poor soft skills.
Explore why soft skills are so important to businesses View our guide
Learn about the difference between hard and soft skills View our guide
View a list of the most desirable soft skills View our guide
The benefits of professional soft skills training
Businesses that invest in their employees’ soft skills benefit in several valuable ways:
- Effective leadership.
- Improved internal and external communication.
- Decisive problem solving.
- Stronger teams.
- Greater employee retention.
- Higher quality work.
- Improved productivity.
- More custom.

Soft skills training with Learnlight
Learnlight’s approach to soft skills training is award-winning, combining tried and tested digital, virtual and face-to-face training methods with the extensive experience of our tutors. We have been delivering soft skills courses for over 25 years, delivering clear return on investment with programmes such as:
- Most popular courses
At the heart of all our soft skills training programmes is Learnlight’s innovative digital learning platform and our teams of highly experienced soft skills trainers, offering a truly blended learning experience. It allows your staff to experience our courses at a pace and manner that suits them, increasing understanding and successful skills development.
Our team works hard to help you tackle your strategic staff development challenges, understanding your organisation in order to provide honed, targeted solutions to your HR, development and recruitment needs. Alongside our off-the-shelf soft skills courses, our skills consulting team is on hand to produce bespoke soft skills training programmes for your business too.
Soft skills training insights
Learn more about soft skills training.
- How can you measure the ROI of soft skills?
- Why Google believes soft skills are no longer a soft option
- Seven ways soft skills training makes your organisation more profitable
- Soft skills and microlearning: bite-sized bursts of learning
- Ten soft skills courses every organization should deploy today
Request a demo of the Learnlight 11 platform today or contact our team to learn about how your business could benefit from our award-winning soft skills training programmes.