What is cultural intelligence?
Cultural awareness training, also known as intercultural, cross-cultural and cultural competency training, gives learners the skills they need to understand, work and flourish in and with cultures other than their own. It includes training on topics such as cultural values and attitudes, cross-cultural communication styles, intercultural management skills, dealing with language differences, and intercultural business strategies.
No longer seen as a soft skill, cross-cultural awareness courses and certification are crucial for businesses growing and operating beyond their original national borders and those with culturally diverse workforces or partners.
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