12 September 2018

Whitbread’s Training Challenges

Author: Learnlight

After a period of significant growth and expansion, Whitbread required a training strategy focused on improving the intercultural skills of its teams. The business had expanded to new markets as diverse as Asia and Eastern Europe and to make this expansion a success they had to upskill their employees. Whitbread needed to train their employees about the specific cultures of these new markets and develop cross-cultural communication skills so that they could develop effective relationships with suppliers and customers in these new regions.

Training Objectives

The training programmes were designed to:

Whitbread

Developing New International Markets

Challenges

The key challenges were:

  • Creating high-level programs relevant for middle manager to senior directors with varying degrees of international experience
  • Creating a suite of solutions to match individual needs and objectives
  • Providing the appropriate balance between general intercultural skills and knowledge of specific target cultures
  • Developing relevant practical scenarios and exercises to enable senior leaders to adapt their global mindset and bring about change from the top down

Ready to start?

Take your business on the first step to transformative learning today. We look forward to being part of your journey.