Language learning at Deutsche Telekom
Language skills allow employees to collaborate more effectively. As Deutsche Telekom is a global company embedded in a digital arena, it’s essential for their employees to have sufficient language skills to be able to connect, evolve and grow.
Learnlight partnered up with Deutsche Telekom in 2016 and shortly after, in 2017, Learnlight launched the English Language Program. After a successful project start, Learnlight then proceeded with the contract amendment for the German Language Program.
Malte Kreusel, Team Lead of Vendor Management in the Global Competence Centre HRD in Bonn, explains: “We have made significant progress over the last years in terms of learning, moving some of our traditional face-to-face classroom training into digital training. However, the product we launched with Learnlight was the first product to offer purely digital and virtual training to Deutsche Telekom employees worldwide.”
“We have made significant progress over the last years in terms of learning, moving some of our traditional face-to-face classroom training into digital training.”
Thanks to Learnlight’s agile learning platforms, employees at Deutsche Telekom can now learn whenever, wherever, and however they want. The digital programs give users access to a multitude of episodic content and exercises, as well as instructor-led virtual sessions for either groups or individuals.
Deutsche Telekom strives to provide the best and most effective training possible, so user satisfaction is crucial in their programs. Since launching in 2017, the completed ILT (instructor-led training) hours have shown an annual increase of approximately 20%. This number shows, that the virtual sessions, led by Learnlight’s talented trainers, give great value to the learners.
Language learning to connect, evolve and grow
Language skills allow employees to collaborate more effectively. As Deutsche Telekom is a global company, embedded in a digital arena, it is essential for their employees to have sufficient language skills to be able to connect, evolve and grow.
Stephan Kasulke, Chief Learning Officer at Deutsche Telekom, explains: “As a European company, we need to have a common language, which is English. However, we are based in Germany and half of our employeesspeak German. Therefore, we need to support the skills development for both languages.”
Deutsche Telekom employee and learner Gabriella Lukács, who is the Training Portfolio Manager for Language Learning, shares: “It’s important for us to offer the same high-quality training to every single one of our colleagues, irrespective of their location. Digital training is optimal to fulfill this demand and to provide our colleagues with the possibility to drive their own training. They can choose what they want to learn, when and where”.